Sales Coordinator Rollerblade

Tecnica Group Treviso Italy Commercial
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Company Description

Sport is emotion in action.

Tecnica Group produces the best products to enjoy the best performance in winter & outdoor sports.

Authentic premium brands in all the product categories with a clear brand separation for content and identity in all customer touch points.

We are a team of 3150+ employees working in 10 countries across Europe, North America, and Asia. Our passion, commitment and knowledge drive us.

Brands: Blizzard, Lowa, Moon Boot®, Nordica, Rollerblade® and Tecnica.

Position

As Sales Coordinator  your main focus will be to support our Sales Representatives as their office-based back up and provide excellent customer service as first point of contact to our clients.   

Your key responsibilities will include:  

· Responding to client queries via phone and email;

· Processing, tracking and shipping textile orders using our CRM system;

· Placing and responding to sample requests;

- Responsible for the daily execution of our ecommerce store and within other direct ecommerce platforms following the teams established strategies;

· Issuing quotations and standard pricing agreements in cooperation with the Sales Representative;

· Basic project and pipeline management within the system in collaboration with Key Account Managers and Sales Representatives;

· Problem-solving and collaboration with the team to resolve issues and improve processes;

· General administrative and clerical support.

Requirements

· You are an enthusiastic team player with good interpersonal skills;

· You have to manage a wide variety of daily tasks;

· You want to work in a company with high demands for quality and growth;

· You have talent for problem solving and creating ideas for improvements;

· You may have experience from customer service background handling enquiries, quotations etc. or have worked in a similar sales support role;

· You have a good knowledge of Microsoft Office Suite and PC proficiency (excellent keyboarding skills/data entry skills);

· Professional proficiency in spoken and written English, additional languages seen as a positive.